Term and Conditions

Welcome to Sophia Webster Shoes Shop! These Terms and Conditions govern your use of our website and purchases made through shoessalestores.com. By accessing our site and making a purchase, you agree to be bound by these terms. Our elegant footwear collection is crafted for fashion-conscious individuals who appreciate style, quality, and sophistication.

1. Acceptance of Terms

By accessing and using the Sophia Webster Shoes Shop website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate, current, and complete information during the registration and checkout process
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these terms
• Not use our website in any way that could damage, disable, or impair the site
• Not attempt to gain unauthorized access to any part of the website or its systems
• Be responsible for all activities that occur under your account

3. Products and Services Description

Sophia Webster Shoes Shop offers a curated collection of stylish footwear including:

• Women’s footwear: Heels, Boots, Flats, Espadrilles, Combat boots, Evening shoes
• Activewear and athletic footwear
• Children’s footwear: Baby (0-24 Months), Baby Girl, Booties, Girls (2-16), Boys (2-20)
• Clothing and accessories: Coats & Jackets

We strive to display our products as accurately as possible, but please note that colors may appear slightly different on various devices due to screen settings.

4. Orders and Payment Terms

Order Process:

When you place an order, you will receive an acknowledgment email. This email is not an acceptance of your order but confirmation that we have received it. Our acceptance of your order occurs when we send the shipping confirmation.

Pricing:

All prices are displayed in US Dollars. We reserve the right to change prices without prior notice, though changes will not affect orders already placed.

Payment Methods:

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at the time of order placement. By providing payment information, you represent that you are authorized to use the payment method.

5. Shipping and Delivery

Processing Time:

Orders are processed within 1-2 business days after placement.

Shipping Methods:

• Standard Shipping: $12.95 flat fee via DHL or FedEx. Delivery within 10-15 business days after shipment.
• Free Shipping: Available for orders over $50 via EMS. Delivery within 15-25 business days after shipment.

International Restrictions:

We ship internationally but cannot deliver to some remote areas and parts of Asia. You will receive a tracking number via email once your order is dispatched.

Delivery Issues:

You are responsible for providing accurate shipping information. We are not liable for delays caused by customs, weather, or other factors beyond our control.

6. Returns and Exchanges

Eligibility:

To be eligible for return or exchange, items must be:

• In original, unworn condition
• In original packaging with all tags attached
• Accompanied by original receipt or proof of purchase
• Returned within 15 days of delivery date

Non-Returnable Items:

For hygiene reasons, we cannot accept returns on Baby Booties & Socks (0-24 Months) unless faulty or defective.

Return Process:

1. Contact our customer service at [email protected] within 15 days of receipt
2. Provide your order number and product details
3. Wait for Returns Authorization Number (RAN) and instructions
4. Ship the item to the provided address using a trackable service

Refunds:

Refunds are processed to the original payment method within 5-7 business days after we receive and approve the return. Original shipping fees are non-refundable.

Exchanges:

Exchanges for different sizes or colors are subject to availability. You are responsible for return shipping costs unless the item was defective.

Damaged or Defective Items:

Contact us immediately at [email protected] for damaged, defective, or incorrect items. We will provide a prepaid return label and arrange for a full refund or replacement.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Sophia Webster Shoes Shop or our content suppliers and protected by international copyright laws. The Sophia Webster name and logo are registered trademarks.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission. You may download or print content for personal, non-commercial use only.

8. Privacy Policy

Your privacy is important to us. Please refer to our separate Privacy Policy for detailed information on how we collect, use, and protect your personal data.

9. Limitation of Liability

Sophia Webster Shoes Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our website
• Any products purchased through our website
• Unauthorized access to or alteration of your transmissions or data
• Statements or conduct of any third party on our website
• Any other matter relating to our website or products

Our total liability to you for all claims arising from these terms or your use of the website shall not exceed the amount you paid for the products in question.

10. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United States and the state of [Insert State]. Any disputes shall be resolved through good faith negotiations. If unable to resolve informally, disputes shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

12. Contact Information